Canada’s prosperity, growth and strength are tied to the diversity of the nation. And yet, there is an urgent need to develop mental health services to meet the needs of immigrant, refugee, ethno-cultural and racialized (IRER) populations living in Canada.

To provide better services and supports for IRER populations, stakeholders told the MHCC that they needed evidence of what was working across the country.  

The Case for Diversity project identified programs, policies, treatments and supports that have the capacity to effectively address disparities in mental health service delivery in Canada. These practices of interest were either submitted through an online call for practices of interest or by the Case for Diversity research team.

 


 
 

nova scotiaNova Scotia

Promising Practice Name: Newcomer Community Wellness Project
Organization: Immigrant Services Association of Nova Scotia
Target Population(s): Immigrant
Location: Halifax, Nova Scotia
Promising Practices Category: Community Engagement; Education
Promising Practice Name: Nova Scotia Interpreting Services
Organization: Nova Scotia Interpreting Services
Target Population(s): Immigrant; Refugee; Ethno-Cultural; Racialized
Location: Halifax, Nova Scotia
Promising Practices Category: Services
Promising Practice Name: The Nova Scotia Home for Colored Children Restorative Inquiry
Organization: Government of Nova Scotia
Target Population(s): Racialized
Location: Halifax, Nova Scotia

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quebecQuebec

Promising Practice Name: Cultural Consultation Service (CCS)
Organization: Jewish General Hospital
Target Population(s): Immigrants; Refugees
Location: Montreal, Quebec
Promising Practices Category:  
  Identified by Project Team
Promising Practice Name: Regional Program for the Settlement and Integration of Asylum Seekers (PRAIDA)
Organization: CSSS de la Montagne
Target Population(s): Immigrant; Refugee
Location: Montreal, Quebec
Promising Practices Category: Services
Promising Practice Name: RIVO (Montreal)
Organization: RIVO (Montreal)
Target Population(s): Immigrant; Refugee
Location: Montreal, Quebec
Promising Practices Category: Services

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ontarioOntario

Promising Practice Name: Across Boundaries: An Ethno-racial Mental Health Centre
Organization: Across Boundaries: An Ethno-racial Mental Health Centre
Target Population(s): Racialized Individuals
Location: Toronto, Ontario
Promising Practices Category: Services
Promising Practice Name: Learning Exchange Pilot Project (LEPP)
Organization: Gerstein Crisis Center and Ryerson University’s Internationally Educated Social Work Professionals (IESW) Bridging Program
Target Population(s): Immigrant; Refugee
Location: Toronto, Ontario
Promising Practices Category: Social Determinants of Health
Promising Practice Name: Promise of Partnership
Organization: Carizon, Reception House, Family and Children services, Canadian Mental Health Association Waterloo Wellington Dufferin (CMHAWWD)
Target Population(s): Refugees
Location: Kitchener, Ontario
Promising Practices Category: Community Engagement; Health Promotion and Prevention; Services
Promising Practice Name: Clinical Counselling Program
Organization: Ottawa Community Immigrant Services Organization (OCISO)
Target Population(s): Immigrants, refugees (claimants and convention)
Location: Ottawa, Ontario
Promising Practices Category: Services
Promising Practice Name: Wellness Recovery Action Plan (WRAP) for Newcomers
Organization: IESW Bridging Program, G. Raymond School of Continuing Education, Ryerson University
Target Population(s): Immigrant; Refugee: Ethno-cultural; Racialized
Location: Toronto, Ontario
Promising Practices Category: Services
Promising Practice Name: The Opening Doors Project
Organization: CMHA Toronto in partnership with Access Alliance and Across Boundaries, funded by Citizenship and Immigration Canada
Target Population(s): Newcomers, Refugees, Youth, Mental Health consumers and Mental Health Service Providers
Location: Toronto, Ontario
Promising Practices Category: Education
Promising Practice Name: Building A Safe Community for Us: South Asian Girls, Teens & Young Women Strategize for Change
Organization: Social Services Network
Target Population(s): South Asian youth
Location: Markham, Ontario
Promising Practices Category: Education; Social determinants of health
Promising Practice Name: Outburst! Movement of Young Muslim Women
Organization: Barbra Schlifer Commemorative Clinic
Target Population(s): Young Muslim women
Location: Toronto, Ontario
Promising Practices Category: Education; Services
Promising Practice Name: Rehabilitation Action Programme (RAP)
Organization: Canadian Mental Health Association – Toronto Branch
Target Population(s): Individuals 16 years of age and older from Somali, Tamil, Dari and Pashto speaking communities who have been diagnosed with a serious mental illness and would benefit from intensive case management. As well, there is a capacity to serve other clients where there is an ethno-cultural component to their mental health presentation.
Location: Toronto, Ontario
Promising Practices Category: Services
Promising Practice Name: Diversity in Action Scarborough (DIAS)
Organization: East Metro Youth Services
Target Population(s): Refugee/ Immigrants - (Afghan, Tamil & Chinese) in Greater Toronto Area
Location: Scarborough, Ontario
Promising Practices Category: Community Engagement; Education; Health Promotion and Prevention
Promising Practice Name: Newcomer Youth Program
Organization: East Metro Youth Services
Target Population(s): Refugee; Immigrant youth aged 12-21
Location: Scarborough, Ontario
Promising Practices Category: Education
Promising Practice Name: OASIS Program
Organization: THRIVE Child and Youth Trauma Services
Target Population(s): Immigrant and refugee children, youth and their families
Location: Hamilton, Ontario
Promising Practices Category: Community Engagement
Promising Practice Name: Mutual Aid Parenting Program
Organization: London Cross Cultural Learner Centre
Target Population(s): Government Assisted Refugees
Location: London, Ontario
Promising Practices Category: Education
Promising Practice Name: Client Support Services (CSS) Program
Organization: COSTI-Toronto; Reception House Waterloo Region-Kitchener; Wesley Urban Ministries- Hamilton; London Cross Cultural Learner Centre-London; Multicultural Council of Windsor & Essex County-Windsor; Catholic Centre for Immigrants-Ottawa
Target Population(s): Government Assisted Refugees (GARs)
Location: Toronto, Ottawa, Hamilton, Essex, Waterloo, London
Promising Practices Category: Services
  Identified by Project Team
Promising Practice Name: Measuring Health Equity
Organization: Toronto Central Local Health Integration Network (TCLHIN)
Target Population(s): Immigrant; Refugee; Ethno-cultural; Racialized
Location: Toronto, Ontario
Promising Practices Category: Social determinants of health; Tools
Promising Practice Name: Health Equity Impact Assessment Tool (HEIA)
Organization: Ontario Ministry of Health and Long-Term Care
Target Population(s): Immigrant; Refugee; Ethno-cultural; Racialized
Location: Ontario
Promising Practices Category: Social determinants of health; Tools
Promising Practice Name: Hong Fook Mental Health Association
Organization: Hong Fook Mental Health Association
Target Population(s): Immigrant, Refugee, Ethno-cultural, Racialized
Location: Toronto, Ontario
Promising Practices Category: Services
Promising Practice Name: Assertive Community Treatment (ACT) Team
Organization: Mount Sinai Hospital
Target Population(s): Asian and South East Asian Canadians, Immigrants, Refugees
Location: Toronto, Ontario
Promising Practices Category: Services
Promising Practice Name: The Canadian Centre for the Victims of Torture (CCVT)
Organization: The Canadian Centre for the Victims of Torture (CCVT)
Target Population(s): Immigrant, Refugee, Ethno-cultural, Racialized
Location: Toronto, Ontario
Promising Practices Category: Services
Promising Practice Name: Punjabi Community (PCHS) Mental Health and Addiction Services
Organization: Punjabi Community Health Services (PCHS)
Target Population(s): South Asian, Immigrant, Refugee, Ethno-cultural, Racialized
Location: Mississauga, Ontario
Promising Practices Category: Services
Promising Practice Name: COSTI Mental Health and Problem Gambling Services
Organization: COSTI Immigrant Services
Target Population(s): Immigrant, Refugee, Ethno-cultural
Location: Toronto, Peel Region, York Region, Ontario
Promising Practices Category: Services
Promising Practice Name: Culturally Adapted - Cognitive Behavioural Therapy (CBT)
Organization: Centre for Addiction and Mental Health
Target Population(s): Immigrant, Refugee, Ethno-cultural, Racialized
Location: Toronto, Ontario
Promising Practices Category: Education; Tools
Promising Practice Name: Language Services Toronto
Organization: Toronto Central Local Health Integration Network (LHIN)
Target Population(s): Immigrant, Refugee, Ethno-cultural, Racialized
Description: Improved access to language supports was identified as a priority by the Toronto Central LHIN and Toronto area hospitals resulting in the creation of the Language Services Toronto (LST) in 2012. LST provides real-time, over-the-phone interpretation (OPI) services in more than 170 languages, 24 hours a day, 7 days a week to clients utilizing health care services in Toronto. The main objectives of the LST program are to eliminate language barriers to accessing quality service and to improve health outcomes by ensuring increased accurate communication between providers and patients through the use of professionally-trained interpreters. The TC LHIN covers the costs of the service for providers in Community Support Services, Community Mental Health and Addictions and Community Health Centres, while hospitals within the LHIN and hospitals/organizations outside the TC LHIN are able to join the program but pay the costs themselves.
Location: Toronto, Ontario
Promising Practices Category: Services

 

Promising Practice Name: Portuguese Mental Health and Addiction Services
Organization: Toronto Western Hospital
Target Population(s): Immigrant, Refugee, Ethno-cultural
Location: Toronto, Ontario
Promising Practices Category: Services
Promising Practice Name: Refugee Mental Health Project
Organization: Centre for Addiction and Mental Health
Target Population(s): Settlement and Healthcare providers
Location: Toronto, Ontario
Promising Practices Category: Education
Promising Practice Name: Wellness and Mental Health, and Problem Gambling Counselling
Organization: Polycultural Immigrant And Community Services
Target Population(s): Immigrant, Refugee, Ethno-cultural, Racialized
Location: Toronto, Ontario
Promising Practices Category: Health Promotion and Prevention
Promising Practice Name: Walk-in Counselling Service
Organization: Ottawa Chinese Community Service Centre (OCCSC)
Target Population(s): Immigrant, refugee, Ethno-cultural; Racialized
Location: Ottawa, Ontario
Promising Practices Category: Services
Promising Practice Name: Wellness Group
Organization: South Asian Women’s Centre
Target Population(s): Ethno-Cultural; Racialized
Location: Toronto, Ontario
Promising Practices Category: Health Promotion and Prevention

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manitobaManitoba

Promising Practice Name: The Newcomer Therapy Program
Organization: Aurora Family Therapy Centre at the University of Winnipeg
Target Population(s): Immigrant; Refugee
Location: Winnipeg, Manitoba
Promising Practices Category: Services
Promising Practice Name: Multicultural Wellness Program
Organization: Mount Carmel Clinic
Target Population(s): Immigrant; Refugee
Location: Winnipeg, Manitoba
Promising Practices Category: Services, Education
Promising Practice Name: Psycho-social Support
Organization: N.E.E.D.S Inc.
Target Population(s): Immigrant; Refugee
Location: Winnipeg, Manitoba
Promising Practices Category: Services
Promising Practice Name: Language access interpreter services
Organization: Winnipeg Regional Heath Authority
Target Population(s): Immigrant; Refugee; Ethno-Cultural; Racialized
Location: Winnipeg, Manitoba
Promising Practices Category: Services

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albertaAlberta

Promising Practice Name: Community-based Immigrant Mental Health Education Project and Culturally Responsive Mental Health Intervention Model
Organization: Multicultural Health Brokers Co-operative and Edmonton Mennonite Centre for Newcomers
Target Population(s): Children, youth, seniors, parents with immigrant, refugees and temporary resident background
Location: Edmonton, Alberta
Promising Practices Category:  
Promising Practice Name: Understanding Diversity – Online training available for health care providers
Organization: Alberta Health Services
Target Population(s): Immigrant; Refugee; Ethno-Cultural; Racialized
Location: Edmonton, Alberta
Promising Practices Category: Education; Tools
  Identified by Project Team
Promising Practice Name: At Home/Chez Soi
Organization: Mental Health Commission of Canada
Target Population(s): Immigrant, Refugee, Ethno-cultural, Racialized
Location: Canada (Calgary, Alberta)
Promising Practices Category: Services, Social determinants of health
Promising Practice Name: Mosaic Refugee Health Clinic
Organization: Mosaic Primary Care Network (PNC)
Target Population(s): Refugee
Location: Calgary, Alberta
Promising Practices Category: Services; Education; Social determinants of health
Promising Practice Name: Immigrant Mental Health Counselling
Organization: ASSIST Community Services Centre
Target Population(s): Immigrant (English, Madarin and Cantonese speakers)
Location: Edmonton, Alberta
Promising Practices Category: Services

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Colombie-BritanniqueBritish Columbia

Promising Practice Name: ASPIRE
Organization: Muslim Food Bank
Target Population(s): Immigrants and refugees, persons accessing Muslim food bank
Location: Surrey, British Columbia
Promising Practices Category: Community Engagement; Health Promotion and Prevention
Promising Practice Name: Counselling Services for Women Survivors of Relationship Abuse or Childhood Sexual Abuse
Organization: Burnaby Family Life
Target Population(s): Immigrant mothers with young children
Location: Burnaby, British Columbia
Promising Practices Category: Services
Promising Practice Name: Get It? Got It! Community Awareness Puppet Project
Organization: HeadWay, Victoria Epilepsy & Parkinson’s Centre
Target Population(s): Newcomers - immigrant and refugee school age children (6-11)
Location: Victoria, British Columbia
Promising Practices Category: Education
Promising Practice Name: Referrals to Multicultural Therapist
Organization: Kamloops Immigrant Services in partnership with Interior Health
Target Population(s): Newcomers to Canada
Location: Kamloops, British Columbia
Promising Practices Category: Services
Promising Practice Name: Lens on Life
Organization: DIVERSEcity Community Resources Society
Target Population(s): Somali and Karen refugee and immigrant youth
Location: Surrey, British Columbia
Promising Practices Category: Health Promotion and Prevention
Promising Practices Category: Identified by Project Team
Promising Practice Name: The Provincial Language Service
Organization: Provincial Health Services Authority (PHSA)
Target Population(s): Immigrant, Refugee, Ethno-cultural, Racialized
Location: British Columbia
Promising Practices Category: Services
Promising Practice Name: Cross Cultural Clinic
Organization: Vancouver Coastal Health
Target Population(s): Immigrant; Refugee; Ethno-Cultural; Racialized
Location: Vancouver, British Columbia
Promising Practices Category: Services
Promising Practice Name: Chinese Peer Support Program
Organization: Richmond Mental Health Consumer and Friends’ Society
Target Population(s): Immigrant; Refugee; Racialized
Location: Richmond, British Columbia
Promising Practices Category: Education; Social determinants of health
Promising Practice Name: Chinese Family Support
Organization: Pathways Clubhouse
Target Population(s): Racialized
Location: Richmond, British Columbia
Promising Practices Category: Education; Social determinants of health
Promising Practice Name: Community Mental Wellness Association Of Canada (CMWAC)
Organization: Community Mental Wellness Association Of Canada (CMWAC)
Target Population(s): Ethno-Cultural
Location: Richmond, British Columbia
Promising Practices Category: Services; Education
Promising Practice Name: Child & Youth Mental Health Counselling
Organization: DIVERSEcity Community Resources Society
Target Population(s): Immigrant; Refugee
Location: Surrey, British Columbia
Promising Practices Category: Services; Education
Promising Practice Name: Vancouver Association for the Survivors of Torture
Organization: Vancouver Association for the Survivors of Torture
Target Population(s): Immigrant; Refugee
Location: Vancouver, British Columbia
Promising Practices Category: Services
Promising Practice Name: Engaging Newcomers in Mental Health Promotion
Organization: MOSAIC
Target Population(s): Immigrant; Ethno-cultural; Racialized
Location: Vancouver, British Columbia
Promising Practices Category: Community Engagement; Health Promotion and Prevention

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